Retail is here to stay, virtually and physically
Today’s customer journey is dynamic and physical spaces are evolving to be multi-mission. From enabling consumers to encounter new brands, to supporting the omnichannel shopping experience – bricks and mortar stores are here to stay.
With online grabbing the headlines, it's In-store shopping that makes up the bulk of retail sales (for real!). UK retail spend has topped £57bn in 2022 and 60% is offline, happening in high streets and malls across the country. So, as brands look to protect and grow their market share, it’s not a question of whether you need to try to influence spend offline, but how.
You can still impact decisions at the point of sale, the challenge is knowing which of the many channels to focus on. Our new research study ‘Control the Controllable’ uncovers which channels brands can effectively control for maximum influence - explore the key findings below.
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Retail strategy for the real world
‘Control the Controllable’ deconstructs the complex world of retail strategy, offering an understanding of which media channels you can effectively control for maximum offline influence. Exploring the concepts of ‘Net Positive Effectiveness’ (ranking consumer touchpoints that have a positive impact on purchase decisions) and ‘Control’ (the extent to which a brand can control these touchpoints), our new research series is packed with invaluable insight for brands looking to captivate real people, in real environments, for real results.
60
of ALL retail spend is offline
40
of shoppers are still making essential brand decisions while shopping
25
of offline buyers say OOH influenced their last offline purchase